For DCX support
How DCX Logic support helps a church from the control plane.
In the control plane
- Creating a church and inviting its ownerA super admin creates a new church from the control plane, with its addresses, plan and first owner, and later sees who can sign in to it and sends an owner's invitation again.
- Changing a church's time zoneWhen a church calls because its times are an hour or three out (a church set up on the default New York zone that is in Denver, or a church that moved), support can change the church's time zone from the control plane.
- Webhook eventsWebhook events is a page in the control plane that lists the messages Stripe, Resend and Twilio send to HoW, and how each one ended.
- Turning on pilot texting for a churchA DCX super admin can let a demo or pilot church send real test texts through DCX Logic's approved pilot campaign, signed DCX Logic HoW Test, to opted-in pilot testers only.
- Text us on a church's website: what support checksWhen a church asks about its website's Text us button: whether it can text, why a confirmation didn't go, and whether its texting registration lists the button.
- Help feedback: what readers say about the help centerEvery article ends with “Was this article helpful?”; the control plane's Help feedback page lists the answers, least helpful articles first, with what readers said was missing.