Registrations report

Every event date in a range against its capacity: who registered, who is waiting, who came, guests, and paid and unpaid places.

How to use it

1. Open Reports, then the Registrations tab. It opens on the Next 12 weeks; choose another range for past events.
2. Choose a campus, or All campuses.
3. Read the numbers at the top, then the chart Registered against capacity (dates that have a capacity, up to twelve), and the table of every date below it.
4. Download CSV (if your role allows it) gives one row per event date.

What each number means

• Registered: places taken (registered, and those marked as came), across the dates in the range. Under it: how many are waiting.
• Nearly full: dates at 90% of capacity or more. They carry a Nearly full badge in the table.
• Paid: the amount paid for registrations, in the event’s currency. A refund is counted in the table, not subtracted here.
• Unpaid: places whose payment is pending, or was not completed.
• In the table: Registered shows “37 of 40” with a bar for how full the date is (“no limit” without a capacity); Waiting is the waiting list; Came is registrations marked as attended; Guests are people who registered without a record in your directory; Paid shows paid, unpaid and refunded places; Free means the event has no price.

Good to know

• Nobody is named in this report; open the event in Events to see who registered.
• A cancelled date is listed with a Cancelled badge and left out of the totals and the chart.
• The campus is the event’s campus; “All campuses” includes events with no campus.

Coming from Planning Center

Planning Center Registrations’ attendance widget shows “attendance data by event, category, or campus over a determined period” (Attendance reports). HoW’s report adds capacity and payment beside it, so you can see which events will fill and what is still unpaid, with the same campus and dates as your other reports.