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Attendance report

For
church staff with Reports
Status
Available
Last reviewed
On this page
  1. How to use it
  2. What each number means
  3. Good to know
  4. Coming from Planning Center

How many people came, week by week, with first-time guests and children checked in, for a campus and a date range.

How to use it

  1. Open Reports, then the Attendance tab.
  2. Choose a campus and a date range (see Reports).
  3. Read the four numbers at the top, then the chart Attendance by week. Choose Show as table under the chart for the same numbers as a table.
  4. If the period covers more than one campus, the By campus table below the chart breaks it down.
  5. Download CSV (if your role allows it) gives one row per week and campus.

What each number means

  • Average a week: people who attended, on average, over the weeks that had a service. A person is counted once a week however many services they came to at one campus. The arrow beside it compares it with the same number of days just before your range (for Last 4 weeks, the four weeks before).
  • Before this period: the average a week in that earlier period, so you can see what the arrow compares with.
  • First-time guests: people whose very first attendance or check-in at your church falls in the period, by the date of the service.
  • Children checked in: check-ins of children at a check-in station.
  • The chart: attended (solid line), first-time guests (dashed line) and children checked in (dotted line), one point a week. A week starts on Monday.
  • Services in the table: the services held that week.

Attendance comes from every place HoW records it: a check-in station, a leader marking a roster, or a registration marked as came.

Good to know

  • Counted after a service. A range that runs into the future stops at today; a range wholly in the future shows “Attendance is counted after a service”.
  • First-time guests start with HoW. If you did not import attendance from before you joined HoW, everyone looks “first-time” in your first weeks. When nothing was recorded before your range, the report says so under the numbers.
  • Cancelled services are not counted.
  • The campus is the event’s campus. “All campuses” includes events with no campus.

Coming from Planning Center

Planning Center Check-Ins’ headcount reports “show number totals at a glance” for “up to 53 past sessions”, and its custom reports have a “First timers only” scope (Use reports to track trends). HoW’s attendance report is the same idea, by week: total attendance and first-timers on one chart, from check-ins and from any other attendance you take, for any range up to two years. Planning Center’s “Attended before but missed this session” list is not here yet.