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Help center

A tour of the staff dashboard

For
church staff
Status
Available
Last reviewed
On this page
  1. The top bar
  2. The menu on the left
  3. Why a colleague sees more
  4. How screens work
  5. What DCX Logic support can do

The staff dashboard is where your church’s staff run HoW: people, the website, groups, events, serving, messages, the store and reports. Everyone sees the same layout; what is in the menu depends on your role.

The top bar

  • The HoW logo and your church’s name, on the left.
  • Search (the magnifying glass, or Ctrl+K, ⌘K on a Mac): type a screen’s name, such as “Events”, and press Enter to go there. “Help center” opens this help center in a new tab.
  • Light and dark: the sun or moon switches the dashboard between the two.
  • The account menu (your initial): your email and church, Security (two-step verification), Help center (a new tab) and Sign out.

On a phone, the menu on the left folds behind the button with three lines.

The menu on the left

Screen What it is for
Home Welcome, your church’s status and time zone, and the address the dashboard is served on.
People Everyone your church knows, their households, tags, who can be contacted, imports and duplicates.
Care Prayer and help requests.
Membership Membership pathways and where each person stands.
Communications Email and text campaigns, audiences, templates, senders and the texting inbox.
Website Pages, menus, images, forms, the theme and your domain.
Groups Small groups, classes and teams, with their seasons and rosters.
Events Events, their dates, registrations and payments.
Check-in The station for a tablet at the door.
Services Volunteer seasons, positions and the schedule.
Store Products and orders.
Reports Attendance, participation, registrations and messaging.
Campuses Your buildings, their addresses and service times.
Team Who can sign in, their roles and campuses, and your church’s own roles.
Support access Let DCX Logic support look at your account for a while.
Settings Payments, messaging, time zone and the church’s other settings.

Why a colleague sees more

Each screen appears only when your role allows it and your church’s plan includes it. Staff see People but not Settings; a group leader sees only the groups they lead; Check-in is for owners and administrators. If you need a screen you do not see, ask your church’s owner or an administrator to change your role on Team (see Your team). A screen your plan does not include is listed in Your plan.

How screens work

  • Lists have a search box and filters at the top; choose a row to open it in a panel on the right.
  • Changes are saved with the button that names them (Save group, Add event); nothing saves by itself.
  • Something failed? A red message ends with a reference such as E-7K3Q-9MZD. Send it to DCX Logic support: it tells them exactly what happened.

What DCX Logic support can do

Explain any screen, and, through Support access when you allow it, look at your account with you.